Visit Connect for exhibitors
The below information gives you an insight into Visit Connect and commonly asked questions. If you have any more, please don't hesitate to contact us on: firstname.lastname@example.org.
What is Visit Connect and what can it do for you?
Watch the Youtube video
Where can I log in to Visit Connect?
The URL is https://visitconnect.n200.com/. Note that you can only log in here once you have created an account using the activation URL included in your order confirmation mail.
What can you do with Visit Connect?
- Set targets for what makes a good event for you
- Pre-define questions, specific to your business
- Add as many devices as you require for your team**
- Collect leads
- Record each leads unique answers
- Monitor your performance
- Add or edit questions as you go
- Download leads to excel
- Follow up on leads
- Make notes and change the stage of any lead
- Check your targets and prove RoI
Set any questions you want
You are not restricted to question types that you ask exhibitors - that's the beauty of Visit Connect.
You can ask single or multiple choice questions or free text answers if you require specific notes on a lead.
Also, don't just ask the same old "do you want a brochure" or "hot / medium / cold lead" type questions. Think more specifically about your products. If, for example, you're a shoe manufacturer, why not ask specific questions on your products such as: sizes, colours, types.
Think about and set your questions up before the event so you arrive to site ready to start scanning and adding valuable detail to those leads
The possibilities are endless - it's what you make of them.
What sort of questions should i ask?
Here are a few suggestions of popular questions used by exhibitors:
Please assign a follow-up action (answers might include: send a brochure, send an email, set up a meeting, none of the above or other)
- What is your buying cycle?
- What is your preferred method of contact?
- When are you looking to place an order?
- What is your purchasing authority?
- Who is your current supplier for [XXX]?
- Are you looking for a particular type of product?
- What products are you interested in?
- What is your total budget?
- Are there any colleagues we should also contact?
- What quantity of [XXX] product are you looking to order?
Highly recommended questions to include at the end – for your staff to fill in separately at the end:
- Blank field for additional notes
- Is this lead hot/warm/cold?
NB. We recommend a maximum of 5 questions in total, in order to maximise the number of leads you can gather.
What devices does the app work on?
The Visit Connect app currently works on Apple iPhone / iPads (iOS 6.0+). Android (2.3+) mobile phones, with a suitable camera, are also supported. Android tablets are supported from v3.12.
Do i need to worry about connectivity?
With the app, all the information you scan, is stored on the phone until you have a connection available, which will sync with your online Visit Connect portal. So you can access this data post show whenever you want and you don’t need to worry about connectivity at the event. Please note, that you must have the app switched on when you are online again, for the data to sync to your online portal.
How can my staff use the scan app?
Once you have created your account, you need to create accounts for each person that will be using the Scan App and assign them one of your purchased Scan App licences. The purchased Scan App licences are available in the web portal.
How many Visit Connect users can I create?
Once you receive your invitation mail and have created your own account, you can create as many additional users as you want. Note that users can only scan Leads using the Scan App if you have purchased a licence and assigned it to them. However, even without a licence they can still log in to the web portal and monitor the lead collection progress.
Does the app work if there is no internet connection?
You can collect leads even if there is no internet connection. The badge number of the lead is stored and once an internet connection is available that is used to retrieve the information.
What happens if i receive a call whilst using the app on my phone?
Any leads you have scanned are stored safely. As soon as your mobile is recharged you can continue.
Is it possible to add scanned leads to the contacts on my mobile phone?
Yes. In the Lead's contact record simply tap Add to Contacts. The Event name is stored in the contact record to help searching.
Can i download my data after the event?
You can download a data file (xls) from the web portal, http://visitconnect.n200.com, at any time whilst you have a licence with Visit Connect.
When will you send me my data?
With a Visit Connect account you have instant access to your Leads yourself. Log in to the web portal,http://visitconnect.n200.com, and under Browse Leads you can choose to export your Leads to an Excel file.
Leads collected via the Scan App appear under Browse Leads as soon as there is an internet connection available. Leads collected using the Barcode Scanners appear here once the scanner is handed back in at the end of the Event and the data is downloaded.
Can I delete leads?
It is not currently possible to delete leads. You can set there stage to 'inactive' in the web portal.