Daan van der Mijden

Director Customer Service

Daan van der Mijden
About Daan van der Mijden

Background in ICT. Active in Customer Service since 2001. Together with my team, we innovate Services at Samsung since 2013 where we transformed a traditional Customer Service organization into a Marketing Engine with Sales Targets where NPS and CES are the key metrics.

Presentation(s) given by Daan van der Mijden